100% Guarantee
ArtificialChristmasWreaths.com (A Cartyco Inc. company) is dedicated to bringing you the finest quality, most beautiful commercial grade artificial Christmas Wreaths available. We are so confident that you will be satisfied with our products that we offer a 100% Satisfaction Guarantee
In the unlikely event that you are not absolutely thrilled with your Wreath purchase, just return the item to us and we will credit you for the full purchase price of the item*. **
*Does not apply to wholesale orders. Return shipping must be purchased by the customer.
**8 and 10 foot wreaths are shipped freight and are excluded from this guarantee. See corresponding wreath page for specific details.
Return Policy
- Unless specifically listed as an Indoor/Outdoor product, exposure to rain, snow or extreme weather for any of our items will make any guarantee null and void.
- There must be no sign of weather or exposure damage.
- The item must be shipped to us within thirty (30) days of your receipt of the item (based on UPS or FedEx delivery confirmation records).
- All returned items must be in their original packaging and in the condition in which they were received.
- Items must be shipped insured and signature required. Please wrap your item carefully; package and ship it so that damage does not occur. Return shipping costs apply, and the wreath must be in its original condition and packaging to be accepted. We recommend using UPS or FedEx for return shipment.
- Your credit card will be credited the day that we receive the returned item.
- The credit applied will be for the full cost of the wreath.
Unless there is evidence of obvious usage, there are no restocking fees, shelving fees, handling fees or any other hidden return fees.
If you would like any additional information prior to returning an item, please feel free to email us at: sales@artificialchristmaswreaths.com or call us at: 732-449-9427.
Warranty Information
Product Warranty
Customer satisfaction is our Number One priority. We strive to use the finest wreaths, electronics, and decorations available on all of our wreaths.
Wreaths that are exposed directly to the elements will show wear and tear much faster than those that are protected from the elements. This must be taken into consideration when purchasing a wreath. Wreaths that are protected from the elements will look better and last longer than those that are unprotected.
Wreaths
Our wreath bases are warrantied for 6 months from date of purchase against any defect in manufacture or craftsmanship.
Electronics
Lighted bows, incandescent lights, and L.E.D. lights are warrantied against any defect in manufacture or craftsmanship for 6 months from date of purchase. Culpability of Company is limited to replacement of defective light set only.
Decorations
Silk flowers, bows, ornaments, christmas balls, and all other wreath adornments are warrantied against any defect in manufacture or craftsmanship for 6 months from date of purchase.
Exposure to the elements will make any warranty for decorations null and void.
No defective merchandise returns will be accepted after January 31st following the season you purchased the merchandise.
Free Shipping Information
Free shipping is offered on all continental U.S. orders.
We ship all domestic Christmas Wreath orders (6 foot and smaller) with either UPS Ground Service or FedEx Home Delivery/Ground Service.
Alaska, Hawaii, and International orders will require additional shipping charges.
Please email us at sales@artificialchristmaswreaths.com if you would like a shipping quote to one of these areas.
Canadian Customers
Please go to: www.CornerCrafters.com
Specializing in free shipping of our Commercial Grade Large Christmas Wreaths to Canada.